Case study

Team Competency Development


The Vice President of the Market Access organization of a top-5 pharma company wanted to build a fit-for-purpose competency framework to build and retain a high-performing Market Access team


  • Conducted stakeholder interviews to determine comprehensive list of roles and responsibilities for team members
  • Developed list of skills, knowledge, attributes and behaviors that enable team members to perform a task or an activity successfully within their roles
  • Organized list according to personal effectiveness, organizational effectiveness, and functional competencies
  • Assessed team’s current level of competencies across all three domains

Management Consulting

  • Enabling Activity
    Team Competency Development
  • Region
  • Client
    Vice President of the Market Access Team


  • Increased team confidence in the framework used to assess development progress and plans
  • Enabled Market Access VP to work with team members and Talent Development coordinators to develop comprehensive learning development plans aimed at increasing team competency across all domains and identify skillsets for targeted recruitment

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