Case study
Team Competency Development
Situation
The Vice President of the Market Access organization of a top-5 pharma company wanted to build a fit-for-purpose competency framework to build and retain a high-performing Market Access team
Action
- Conducted stakeholder interviews to determine comprehensive list of roles and responsibilities for team members
- Developed list of skills, knowledge, attributes and behaviors that enable team members to perform a task or an activity successfully within their roles
- Organized list according to personal effectiveness, organizational effectiveness, and functional competencies
- Assessed team’s current level of competencies across all three domains
Management Consulting
- Enabling Activity
Team Competency Development
- Region
Global
- Client
Vice President of the Market Access Team
Impact
- Increased team confidence in the framework used to assess development progress and plans
- Enabled Market Access VP to work with team members and Talent Development coordinators to develop comprehensive learning development plans aimed at increasing team competency across all domains and identify skillsets for targeted recruitment